At Arch Street Dental, The health and safety of our patients and our staff is of utmost importance. To ensure your health and the health of our staff, we follow recommendations and guidelines made by the American Dental Association (ADA), Massachusetts Dental Society (MDS), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA) and Massachusetts Department of Public Health. This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
We follow universal precautions in our office. Additionally, we have implemented additional safety precautions to help protect our patients and our team during this time.
Upon confirming your appointment, our office will communicate with you to ask COVID-19 screening questions. We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced COVID-19 symptoms within 14 days of the scheduled appointment date.
We ask that you please arrive on time to your appointment, no earlier or later. We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.
We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
When entering our office, we ask that you wear your mask and sanitize your hands upon entry. Multiple touchless soap dispensers and sanitizers including a dedicated a touchless sanitizing station will be available at the office.
We have installed glass barriers at the check-in to facilitate safe communication and minimize exposure to airborne pathogens at the front desk and waiting area.
When you are greeted at our front desk, you will undergo a short screening process including a temperature reading with a contactless thermometer.
Our waiting room will have limited seating and will no longer offer coffee/tea service and magazines since these items are difficult to clean and disinfect.
Our doctors and team will be wearing proper personal protective equipment (PPE) at your appointment.
We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the waiting area at any one time.
For the protection of all our patients and staff due to the outbreak of COVID-19, we are requesting the following:
If you are exhibiting COVID-19 symptoms, we recommend you cancel and reschedule your dental appointment. Some COVID-19 symptoms include:
- a cough
- fever or nausea
- headaches or body aches
- muscle or stomach pain, chest pain or difficulty breathing
- loss of taste or smell
Please notify our staff before your appointment if you or someone you are in close contact with have recently traveled to one of the areas with large outbreaks of COVID-19 or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution.
If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.
If you have any questions or concerns, please contact us immediately. The below links provide additional information regarding the coronavirus:
- World Health Organization (WHO): https://www.who.int
- Centers for Disease Control (CDC): https://www.cdc.gov
We are happy to answer any questions you may have about the steps we take to keep you and every patient in our practice safe. To make an appointment, please call or e-mail our office. Thank you for your patronage. We value your trust and loyalty and very much look forward to seeing you at our office.
Thank you for your patronage. We value your trust and loyalty and very much look forward to seeing you to our office.